Product Training

Why invest in training?

Quality Training could be the difference between success and failure. SMART offers a tailor made training program for your product to help you maximise the value of your investment.

Our hands-on training by experienced SMART trainers ensures that your product is at the forefront of sales staff’s mind. We give them the knowledge to recommend your product with confidence.

Our expert trainers will take the key features of your product and produce a training program to deliver in-store. We realise that products sell much better if the store staff understand them and can talk about them with confidence. Our training is delivered by experienced trainers who know how to make it interesting.

We look at the product from the store staff’s point of view, why should they recommend your product over others?

We can show you how to get the most from your product. You may have a superior product but without passing this onto the retailer it will not reach its true potential.

We can:

• Provide sales and service expertise to existing customers.
• Maintain product displays in a professional and attractive manner.
• Provide merchandising recommendations at the store level.
• Introduce new and improved products to store staff.
• Conduct in-store demonstrations.
• Conduct public seminars to promote sales products to consumers.
• Provide product training to store employees.
• Implement promotional events at the store level.
• Provide feedback to the sales manager on product-related and sales-related issues.
• Workplace training - boost store staffs skill levels without disturbing their trading hours

Whether you want to maximise your productivity or knowledge, we can help you achieve your goals. Our training features hands-on tasks and real-world scenarios.

We also offer advanced training programs and professional development for staff lacking confidence in sales skills.